Cookie policy
BetterFlow, built by BetterQA with 8+ years of experience, uses a minimal set of cookies. We use only 3 types of cookies and do not sell data to third parties. All data is stored in EU-based data centers. BetterFlow serves teams across 15+ countries. According to a report by the European Commission, 70% of users prefer transparent cookie policies.
What are cookies and how does BetterFlow use them?
Cookies are small text files stored on your device. They help us provide essential functionality. They also improve your experience and track usage.
What types of cookies does BetterFlow use?
1. Essential cookies (required)
These cookies are necessary for the Platform to function. They cannot be disabled.
- Authentication: Keep you logged in to your account
- Session management: Maintain your active session
- Security: Protect against CSRF attacks
- Load balancing: Route requests to servers
Duration: Session cookies or up to 30 days.
2. Functional cookies (optional)
These cookies enhance your experience. They remember your preferences.
- Language preferences: Remember your selected language
- UI settings: Save dashboard layout preferences
- Timezone: Display times in your local timezone
Duration: Up to 1 year.
3. Analytics cookies (optional)
These cookies help us improve performance. They track anonymized usage data only.
- Usage analytics: Track feature engagement patterns
- Performance monitoring: Identify slow pages and errors
- A/B testing: Compare different UI variations
Analytics data is anonymized and aggregated. We do not track personally identifiable information.
Duration: Up to 2 years.
What third-party cookies does BetterFlow use?
We use select third-party services that may set cookies:
- Payment processing: Stripe sets cookies for secure payments
- Email services: Brevo tracks delivery and opens (with consent)
- DeskTime integration: May set cookies for time tracking sync
These third parties have their own privacy policies:
- Stripe Privacy Policy: stripe.com/privacy
- Brevo Privacy Policy: brevo.com/privacy
How can I manage my cookie preferences on BetterFlow?
In-platform controls
You can manage optional cookies through account settings:
- Log in to your BetterFlow account
- Navigate to Settings, then Privacy
- Toggle cookie preferences as desired
Browser controls
Most browsers let you control cookies through settings:
- Chrome: Settings, Privacy and security, Cookies
- Firefox: Options, Privacy and Security, Cookies
- Safari: Preferences, Privacy, Cookies
- Edge: Settings, Cookies and site permissions
Disabling essential cookies will prevent the Platform from working.
5. Do Not Track (DNT)
We respect Do Not Track browser signals. When DNT is enabled, we disable optional analytics. Essential functionality is maintained.
6. Updates to this policy
We may update this Cookie Policy to reflect changes. We will notify you of significant changes via email.
7. Questions?
If you have questions about our use of cookies, contact us:
Email: [email protected]
DPO: [email protected]