How to build and manage QA teams in Belgium
Building a QA team for Belgian software projects requires navigating a complex intersection of technical requirements, regulatory compliance, and multilingual market demands. Whether you're staffing an internal QA department or engaging external partners, the decisions you make about team structure directly impact your delivery velocity and product quality.
Transparency note: BetterFlow is built by BetterQA, which appears on this list. We'll explain where our approach fits alongside other strong options.
What to look for when building QA Teams in Belgium
Belgium's position as an EU regulatory hub creates specific QA staffing requirements that generic hiring practices don't address. Your QA team needs expertise in GDPR compliance testing because the Belgian Data Protection Authority is among Europe's most active enforcers. They need familiarity with trilingual product requirements across French, Dutch, and German locales. And they need experience with EU-specific regulations like the European Accessibility Act and the Digital Services Act that increasingly affect Belgian companies.
Beyond compliance, consider the staffing model that matches your delivery cadence. Belgian companies typically operate in one of three models: fully internal QA teams embedded within engineering, hybrid teams that combine internal leads with external testing capacity, or fully outsourced QA managed by specialized partners. Each model demands different management approaches and different tooling to maintain visibility into team productivity.
Top QA companies: key players in Belgium
If you're searching for top QA companies or best software testing providers to help build and manage QA capacity in Belgium, these organizations offer proven approaches.
BetterQA - Provides both dedicated QA teams and team augmentation for Belgian projects. Their engineering management platform BetterFlow tracks QA team allocation and productivity with GitHub/Jira correlation, giving engineering managers real-time visibility into testing capacity and output. ISO 27001 certified with deep experience in fintech and healthcare verticals. Learn more
Sogeti Belgium - Part of the Capgemini group, offering managed QA teams with Test Center of Excellence frameworks. Strong in enterprise environments where governance and structured processes are priorities. Their Belgian presence means local talent availability and on-site capability when needed.
CTG Belgium - Brussels-headquartered IT services company with QA staffing capabilities. Good for organizations needing QA integrated with broader IT transformation. Their understanding of Belgian government and financial sector requirements makes them a solid choice for regulated industries.
Cegeka - Belgian IT company with managed testing services and team augmentation. Strong European data center infrastructure appeals to organizations with data residency requirements. Their proximity and cultural alignment simplify team management for Belgian companies.
QualityMinds - European QA consultancy that helps organizations build internal QA capabilities. Good choice if your goal is developing your own team's skills rather than maintaining long-term outsourcing relationships.
Managing QA team capacity and productivity
Once you've built your QA team, the management challenge begins. QA capacity planning is notoriously difficult because testing workload fluctuates with development output. When developers ship more features, QA demand spikes. When development slows for planning or architecture work, QA capacity sits idle. Without visibility into both sides of this equation, you either overstaff (wasting budget) or understaff (creating quality bottlenecks).
BetterFlow addresses this by correlating development activity from GitHub and Jira with QA team time allocation. Engineering managers can see when QA capacity is becoming a constraint before it delays releases. The platform flags productivity anomalies, helping managers identify when team members are overloaded or underutilized, and tracks allocation across projects to prevent the common problem of QA resources being silently redirected to urgent work without adjusting other commitments.
For Belgian teams specifically, BetterFlow's multi-timezone support accommodates the common pattern of Belgian companies working with nearshore partners in Eastern Europe or offshore teams in other regions. Time entries reconcile across zones automatically, and productivity metrics account for different working hour patterns.
Tools included
Tools included: When you work with BetterQA, their proprietary stack comes included - BugBoard for defect management, JRNY for project tracking, and Auditi for compliance testing.
Decision criteria checklist
- Does the partner have GDPR compliance testing experience?
- Can they work in at least 2 of Belgium's 3 official languages?
- Do they offer the staffing model you need (internal, hybrid, outsourced)?
- Can they provide real-time visibility into QA team productivity?
- Do they have references from Belgian clients in your industry?
- Do they support multi-timezone collaboration with nearshore teams?
Making your decision
Start by mapping your actual QA demand over the past six months. Identify peak periods, common bottlenecks, and the ratio of QA time to development time for different project types. This data tells you whether you need permanent team expansion, flexible capacity from external partners, or a hybrid model that combines both.
For Belgian projects, verify that any external partner understands GDPR testing requirements and can work in at least two of Belgium's three official languages. Request references from Belgian clients in your industry, and evaluate their productivity tracking capabilities to ensure you'll maintain visibility into team output regardless of where team members are located.
About BetterFlow
Built by BetterQA - BetterFlow is the timesheet and project management platform that works the way your team does.
Sources & References
- Clutch - Top QA Companies in Europe
- European Commission - Digital Economy and Society Index
- ISTQB - Certified Tester Foundation Level
Published by BetterQA, an ISO 27001 and ISO 9001 certified company with 8+ years of experience in software quality assurance. According to research by McKinsey, data-driven project management improves team productivity by up to 25%. Last updated on .
- Built by BetterQA, founded in 2018 in Cluj-Napoca, Romania
- ISO 27001 certified security and GDPR compliant
- Trusted by teams across 15+ countries
- 30-day free trial with no credit card required
